Terms of Service

These Terms of Service ("Terms") govern your use of RackFalcon.ai’s website, RackFalcon Visitor mobile application (“the App”) and services. By accessing or using our website, you agree to comply with these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

The App is provided to help companies securely manage visitor access to their racks. You may only use the App if you have been invited by an authorized company administrator.

Eligibility

You must be at least 18 years old, or have the consent of a parent/guardian if under 18.
You may only use the App with a valid invitation from a participating company.

Acceptable use

You agree not to:
Misuse the App or attempt to bypass security features.Provide false or misleading information during registration or photo upload.Interfere with the operation of the App or attempt to access data belonging to other users.

Accounts and Access

Access is invitation-based and may be revoked by the inviting company at any time.
You are responsible for safeguarding your email login link and ensuring that only you use your account.

Privacy

Use of the App is also governed by our Privacy Policy. Please review it carefully to understand how your data is collected, used, and stored.

Subscription and Payments

Our subscription plans are billed on a monthly or annual basis. You agree to pay the applicable fees as described in the pricing section of our website. Payments are non-refundable except as required by law.

Termination

You may cancel your subscription at any time by following the cancellation process outlined on our website. We reserve the right to suspend or terminate your access to the website and services if we determine you have violated these Terms.

Disclaimer of Warranties

The App is provided “as is.” We do not guarantee that the App will be error-free or always available.

Limitation of Liability

RackFalcon is not responsible for:
Any access issues caused by incorrect or revoked invitations.Any damages arising from your use or inability to use the App.

Changes to These Terms

We may update these Terms from time to time. Continued use of the App after changes means you accept the new Terms.

Contact

For questions about these Terms, contact us at:
RackFalcon Legal Team
Email: team@rackfalcon.ai